Internship Customer Service - Warmond

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Active since 04-12-2017 Job category Sales - Retail
Location Warmond Level -
Educational level Bachelor / Graduate Employment type -
Hours 0 Salary -

Internship Customer Service

Are you interested in working for the Customer Service at Headquarter of the world's first surf company in a young and international team? Then you're the right candidate for us!

Who are we?

O'Neill has been in the water since 1952. Jack O'Neill pioneered our lifestyle and we live it each and every day. The original Californian surf, snow and lifestyle brand is a global player. As for us, O'Neill Europe is responsible for the European collection. Through design, sourcing in the Far East and sales/marketing throughout Europe, partly through wholly owned subsidiaries and partly through distributors. The company is headquartered in Warmond, the Netherlands.

Your daily tasks:
As a Customer Service Intern you execute all web shop related tasks in the allocated geographical area in Europe for E-Commerce customers. You are managing inquiries, process orders and handling complaints. At the same time you are keeping the responsible departments updated.

Who are you?
- Native speaking or high level German speaking person with a very fluent level of English.
- You have good basic knowledge of MSOffice and basic knowledge of Excel.
- Being proactive, thinking out of the box.
- Also possible to write a bachelor thesis (input & support from O'Neill)

Your responsibilities:

- Responding to all queries received via phone and via the web shop contact form i.e.:

- Order status update
- Return status update

- Availability queries

- Support on web shop functionality

Additional features:

- Looking for process improvements and provide suitable solutions.
- Lead your project/bachelor thesis, supported by O'Neill.
- Support of the B2B Customer Service.


You'll be in a challenging position in a dynamic and youthful environment where new ideas and creativity thrive. There's also room for future growth.

For this internship program you will be located at our European Headquarters in Warmond, The Netherlands.

How to apply?
- Write a short cover letter in which you state:
  - The internship period and starting date;
  - A description of your assignment internship
- Add your resume.
Please upload your resume and motivation letter via the 'Apply' button.



More information
This listing is a full-time job

Job category Sales - Retail
Industry / Industries Retail / Wholesale
Region Netherlands
Keywords Customer Service, Stage, Internship, O'Neill, Intern

Contact information

Name Romy Kruip