O'Neill

Internship Customer Service - Warmond

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Job

Active since 03-07-2017 Job category Marketing
Location Warmond Level Trainee / Student
Educational level Bachelor / Graduate Employment type Internship
Hours 32 - 40 Salary 200,- till 300,-

Internship Customer Service @ O’Neill


Are you interested in working for the Customer Service at the European headquarter of the world’s first surf company in a young and international team? Then you’re the right candidate for us!

 

Who are we?
O’Neill has been in the water since 1952. Jack O’Neill pioneered our lifestyle and we live it each and every day. The original Californian surf, snow and lifestyle brand is a global player. As for us, O’Neill Europe is responsible for the European collection. Through design, sourcing in the Far East and sales/marketing throughout Europe, partly through wholly owned subsidiaries and partly through distributors. The company is headquartered in Warmond, the Netherlands.

Your daily tasks:
As a Customer Service Intern you execute all web shop related tasks in the allocated geographical area in Europe for E-Commerce customers. You are managing inquiries, process orders and handling complaints. At the same time you are keeping the responsible departments updated.

Who are you?

  • Native speaking or high level German speaking person with a very fluent level of English
  • You have good basic knowledge of MSOffice and basic knowledge of Excel
  • Being proactive, thinking out of the box
  • Also possible to write an bachelor thesis (input & support from O’Neill)


Your responsibilities:

  • Responding to all queries received via phone and via the web shop contact form i.e.:
  • Order status update
  • Return status update
  • Availability queries
  • Support on web shop functionality


Additional features:

  • Looking for process improvements and provide suitable solutions
  • Lead your project/bachelor thesis, supported by O’Neill
  • Support of the B2B Customer Service

 

You’ll be in a challenging position in a dynamic and youthful environment where new ideas and creativity thrive. There’s also room for future growth.


For this internship program you will be located at our European Headquarters in Warmond, The Netherlands.

How to apply?

  • Write a short cover letter in which you state:
    - The internship period and starting date;
    - A description of your assignment internship.
  • Add your resume.
  • Please upload your resume and motivation letter via the 'Apply' button.

If you have any questions, please contact Jeroen Wassing via 071-5600800.

 

More information
This listing is a full-time job

Job category Marketing
Industry / Industries Retail / Wholesale
Region Zuid-Holland
Keywords Customer Service, Internship, Stage, German, Sales

Contact information

Name Simon Maertzdorf

Location

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