Internship Customer Service - Warmond

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Active since 03-02-2017 Job category Marketing
Location Warmond Level Trainee / Student
Educational level Bachelor / Graduate Employment type Internship
Hours 32 - 40 Salary 200,- till 300,-

Internship Customer Service @ O’Neill

Do you speak German & English and do you have great interest in Customer Service and do you live and breathe the surf and snow lifestyle ready for the challenge of working with the world’s first surf company? Than we are looking for you!

The Job:
As Customer Service Intern you execute all web shop related tasks in the allocated geographical area in Europe for E-Commerce Customers. You are managing inquiries, orders and complaints to customer relationships while keeping the responsible departments informed on customer related issues.

Who are you?

  • You are a German native speaking person with a high knowledge of the English language;
  • You think and act on MBO level;
  • You have good basic knowledge of MSOffice and basic knowledge of Excel;
  • Available as per direct

Your responsibilities:

  • Responding to all queries received via phone and via the web shop contact form i.e.:
    - Order status update
    - Return status update
    - Availability queries
    - Support on web shop functionality
  • Look for process improvements and provide suitable solutions

Who will you work for?
O’Neill has been in the water since 1952. Jack O’Neill pioneered our lifestyle and we live it each and every day. The original Californian surf, snow and lifestyle brand is a global player. As for us, O’Neill Europe is responsible for the European collection. Through design, sourcing in the Far East and sales/marketing throughout Europe, partly through wholly owned subsidiaries and partly through distributors. The company is headquartered in Warmond, the Netherlands.

You’ll be in a challenging position in a dynamic and youthful environment where new ideas and creativity thrive. There’s also room for future growth.

For this internship program you will be located at our European Headquarters in Warmond, The Netherlands.

How to apply?

  • Write a short cover letter in which you state:
    - The internship period and starting date;
    - A description of your assignment internship.
  • Add your resume.
  • Please upload your resume and motivation letter via the 'Apply' button.

If you have any questions, please contact Jeroen Wassing via 071-5600800.


More information
This listing is a full-time job

Job category Marketing
Industry / Industries Retail / Wholesale
Region Zuid-Holland
Keywords Customer Service, Internship, Stage, German

Contact information

Name Simon Maertzdorf